About Us
Got questions? We've got you covered!
How fast will I see results?
How fast will I see results?
Most pets have firmer stool in 48 hours and a fully calm tummy by Day 7.
Is PawFresh safe for both dogs and cats?
Is PawFresh safe for both dogs and cats?
Yes. Our formula is vet-reviewed, food-grade, and gentle for pups and kitties alike.
What’s the right dose?
What’s the right dose?
Use the marked dropper: 1 ml per cup of food for dogs, 0.5 ml for a 10-lb cat. One bottle lasts a month for a 50-lb dog.
Do I need to change my pet’s food?
Do I need to change my pet’s food?
No. Keep the diet the same—the enzymes and probiotics do the work.
Does it taste or smell?
Does it taste or smell?
It has a mild chicken-broth flavor. Picky eaters usually lick the bowl clean.
How should I store the bottle?
How should I store the bottle?
Room temperature, away from direct sunlight. No refrigeration needed.
What if my pet is on medication?
What if my pet is on medication?
Check with your vet first. Our drops are natural, but it’s smart to confirm.
What countries do you ship to?
What countries do you ship to?
United States, Canada, United Kingdom, Australia, and New Zealand.
How long does shipping take?
How long does shipping take?
Free Priority Shipping arrives in 3-7 business days to all five regions.
How does your 30-day empty-bottle guarantee work?
How does your 30-day empty-bottle guarantee work?
If you’re not happy within 30 days, email us. Keep the bottle and get a full product refund.
My tracking link shows no movement—what now?
My tracking link shows no movement—what now?
Give it 24 hours to update. Still stuck? Email info@pawfresh.co and we’ll investigate.
Can I return an unopened bottle?
Can I return an unopened bottle?
Yes—within 30 days. We’ll send a prepaid label (US/CA) or a local return address for UK, AU, NZ.
Still have questions? Reach the Happiness Team at info@pawfresh.co or +1-512-555-1234.